1. SHIPPING COST

The shipping costs are set in the following parameters:

  • Spain mainland: Free Shipping
  • Rest of Spain: €29.95 (VAT included).
  • European Union: €29.95 (VAT included).
  • Europe (non EU):€54,45 (VAT included).
  • Other countries:
COUNTRY PairsPairs
USA11452160
CANADA 11452160
CENTRAL AMERICA 1 1552255
CARIBBEAN11552255
SOUTH AMERICA 11502255
CHINA11302190
HONG KONG11302190
ASIA11892255
MIDDLE EAST11892255
NORTH AFRICA 11892255
JAPAN 11792250
OCEANIA 11792250
REST OF AFRICA 12452275
REST OF THE WORLD12452275

The only way to send it is at home. The order will be sent to the address you indicated at the time you made your purchase. The lender does not guarantee delivery in the mailboxes.

2. DELIVERY TIME

Between the fulfillment of the order and the date of delivery by the transport company at the address indicated in the order,:

  • -Products in Stock: Domestic shipments will be made in approximately 24/48 hours, and shipments InterNational, between 7 and 10 days.
  • -Products without stock: National shipments between about 25-30 days and international shipments between 30-35 days.

The method of payment chosen by you can affect the delivery times as it influences the time verification.

If you do not receive a package within the time limit, an investigation will be carried out along with the carrier that could last for several days (the approximate term is fourteen (14) business days). During this period, no reforwarding or reimbursement of the order may be effected.

We advise that when you receive your package check that everything is in accordance with your order and that the package is in perfect condition, then sign with reservations and indicate by hand on the delivery note of the carrier if you found any anomaly when you receive it. When you open your package, if you find that the delivered items are not compliant with your order or are damaged, please contact our customer service.

3. IMPOSSIBILITY OF DELIVERY

If after two attempts it is impossible for us to make the delivery of your order, we will try to find a safe place to leave it. We will also leave you a note indicating where your order is and how to pick it up. If you are not goingTo be at the place of delivery at the agreed time, please contact us to agree to the delivery on another day. In the event that 30 days have elapsed since your order is available for delivery, the order has not been delivered for cause not attributable to us, we will understand that you wish to desist from the contract and consider it resolved. As a result of the resolution of the contract, we will return the price paid for such products as soon as possible and, in any case, within 30 days from the date we consider the contract resolved. In these cases, we will be authorized to affect the transport costs arising from the shipment and the resolution of the contract.